Team-Based Discovery
Multiple team members can contribute to the same discovery form. Each person authenticates with their own company email, and the form picks up where the last person left off.
Adaptive Branching
Questions follow Zendesk's discovery sequence — Actors, Channels, Agent Tools, Measure Success, Optimize. Steps and sub-questions appear based on your answers.
AI-Powered Output
Form answers and call notes feed an AI pipeline that generates tailored call questionnaires and Statements of Work — validated against Zendesk methodology.